Frequently Asked Questions

Passport Applications

A passport book is valid for international travel, while a passport card is valid for travel to several countries and can only be used on land or by sea.
Currently, it takes up to 11 weeks to process a routine U.S. passport application from the time of submission, expedite service can take up to 7 weeks from the day an application is submitted to the day a new passport is received.
Every US passport has a unique, 9-digit identifying number. This number appears in the upper right-hand corner of page two of the passport book.
All children under age 16 must have their own US passports, including infants and new-borns. Children under 16 must appear personally with all documentation and with both parents to renew their passports.
Yes, however the passport must have been issued within the last 15 years.
Here is the link to check the current status of your passport application:
To find your nearest passport office, click this link and enter your Zip Code to find their locations and phone numbers.
Generally, you must renew your passport within five years of the date it expired. If you wait longer than five years, you'll have to follow the same procedure as a first-time passport applicant. Most people wait until their passport is close to expiring before renewing. does not provide passports, we are only an application service provider. Our aim is to make sure your application is properly completed, and all errors are corrected before it is submitted to the government for your passport to be issued.
Customers are always emailed a link to our portal within the timeframe stated but if it is not there, please check your junk or spam folder. If you are yet to receive your documents, please contact our Customer Support team via email at [email protected]
You should have received an email with a link to our portal from which your documents can be downloaded. If the email is not in your inbox, please check your junk or spam folder.
In the event of more than seven downloads of your document or after 7 days from when we emailed you the link to our portal, we will delete your document from our server. However, do not worry - our support team will be happy to assist you with processing your application free of charge


We offer a service and additional benefits as explained on our website.
Passport book $130 for adult and $100 for a child, the passport card is $30 for adult and $15 child
An additional $60 to your routine application.
We will verify this for you by emailing our support team at [email protected].

About Us offers optional services as a fee-based service. It is designed to ease the process of obtaining a passport for citizens of the United States. However, the government website does not provide our additional services, such as document preparation, error correction, or customer service.
Yes, your data is fully secure, and it is only saved during the application process. We do not share or store data with any third parties.
You may email us at [email protected]. If your application has not been processed, we will issue a full refund. If, however you have received your documents we may charge an administration fee of $10.