How long does it take to get a passport ?Currently, it takes around 12 to 18 weeks to process a U.S. passport from the time the application has been submitted.
How to change a mistake/error on my application ?You can email us on [email protected], please be sure to have your order id when contacting us.
I received a text to say my documents are ready to be downloaded, where is the download link ?You would have received an email with a link to our portal where your documents will be ready to download.
Why haven't I received my documents ?Our email could be in your junk/spam folder, please check these and if you are yet to receive your documents please email customer services.
Why am I unable to download my document ?Please contact us to resolve this issue.
- We do not provide or issue passports, uspassport.online is only an application service provider. Our aim is to ensure your application is correctly filled out and all errors are corrected before they are submitted to the government for a passport to be issued.
- Passport book $110 (Adult), $80 (Child)
- Passport card $30 (Adult), $15 (Child)